Terms of Service

1. AIBUTAI kaun hai

AIBUTAI, Jaipur (Rajasthan) me registered business automation platform hai. Hum chhote businesses ko WhatsApp messaging, template management aur prepaid credit wallet dete hain.

Service ke features aur pricing kabhi bhi badal sakte hain — badi tabdili se pehle 30 din ka notice email par milega.

2. Account aur eligibility

Account sirf 18 saal se zyada umar wale business owners bana sakte hain. Aapki di hui jaankari (naam, GSTIN, number) sahi honi chahiye.

Login password ki security aapki zimmedari hai. Kisi doosre ke saath account share karna allowed nahi. Team members ko alag login dein.

3. Credits ka nature

Credits ek prepaid balance hain jo pehle payment par wallet me aate hain. Ye paisa, deposit, e-money ya security nahi hain — ye future services ke liye advance payment hain.

Credits par koi interest nahi milta, ye transferable nahi hain aur kisi doosre account me nahi bheje ja sakte.

1 credit = Rs.1. WhatsApp message par 0.5 credit katta hai. Har action ka rate app page par pehle se dikhaya jaata hai.

4. Pricing aur GST

Website par dikhaye gaye saare prices me 18% GST included hai. Har successful recharge par GST invoice email par milta hai.

GSTIN galat dene se invoice galat banega — uske correction ki zimmedari customer ki hai. Invoice records 8 saal tak rakhe jaate hain (GST law).

5. Acceptable use

Customer ko message bhejne se pehle uski likhit permission (opt-in) lena zaroori hai. Bina permission bulk messaging spam maani jaati hai aur account band ho sakta hai.

Ye cheezein strictly mana hain: gambling, adult content, unapproved medical claims, cryptocurrency promotion, phishing aur kisi bhi tarah ka fraud.

Meta (WhatsApp) ki policies bhi aap par lagti hain. Meta dwara block ya restriction hone par humara control nahi hota.

6. Refund

Bina use kiye credits 7 din ke andar refund ho sakte hain. Use ho chuke credits refundable nahi hote.

Poori detail Refund Policy page par hai, jo in terms ka hissa hai.

7. Liability ki seema

Kisi bhi claim ke liye humari total liability pichle 3 mahine me aapne jo spend kiya, usse zyada nahi hogi.

Indirect nuksaan — business loss, data loss, reputation loss — ke liye hum responsible nahi hain. Meta ya payment gateway downtime par bhi liability limited rahegi.

8. Account band karna

Aap kabhi bhi account band kar sakte hain. Hum policy todne, fraud ya legal requirement par account suspend kar sakte hain.

Account band hone par bacha hua balance refund policy ke hisaab se process hota hai. Fraud ya chargeback case me balance hold ho sakta hai.

9. Law aur grievance

In terms par Indian law lagti hai. Koi bhi dispute Jaipur (Rajasthan) ke courts ke jurisdiction me hoga.

Grievance officer: support@aibutai.com · +91 98610 98610 · response 30 din ke andar.